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Thursday, May 4 • 7:00pm - 7:50pm
Top 10 Tools to Train Your Intake Team & Double Lead Conversion Rate

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Many of the fastest growing bankruptcy law firms use an internal intake person or team to handle calls and qualify leads. However, the difference between an untrained receptionist and a fully trained intake professional can make or break your law firm.

Come learn from nationally recognized experts in intake training and lead conversion as they share with you the top tools, systems, and best practices you need to turn your team into intake experts! You will learn: 

  • The difference between a receptionist and an intake professional
  • Characteristics of top intake people
  • Training protocols for your team
  • Biggest mistakes to avoid
  • Best practices in lead conversion rates
  • How to implement a system to measure your team’s results

avatar for Stephen Fairley

Stephen Fairley

Two-time international best-selling author, Stephen Fairley is the Founder and CEO of The Rainmaker Institute, the nation's largest law firm marketing company specializing in marketing and lead conversion for small to medium law firms. Over 18,000 attorneys nationwide have benefited from learning and implementing the proven Rainmaker Marketing System. Stephen was academically trained as a clinical psychologist and ran 2 successful small businesses prior to focusing on the legal marketplace. Since 1999, he has built a national reputation as a legal marketing expert and been named... Read More →

Thursday May 4, 2017 7:00pm - 7:50pm
Australia 3 Dolphin Hotel

Attendees (29)